Anyone who’s used the website clinicaltrials.gov will be aware that perhaps user experience was not a priority when it was being developed.

Certainly there are complexities involved in having such a vast database of information – not least of which providing adequate search functionality.

I’m assuming that some kind of AI capability will ultimately be brought in to make things easier – in the same way that Bing and Google – websites with a far larger database of information to sort through – are doing.

But one thing that should probably have been done better in the first place is to bring in multiple users to test the user experience, provide feedback and suggest improvements, before it was launched to the public. Same as how for clinical trials, the users would be people from research sites and patients, who should be able to test the user experience before it is forced upon them.